Create your MyRBKC Account

Service update: MyRBKC Account

From 8pm to 9pm on Wednesday 30 April 2025, the MyRBKC Account service will be unavailable due to planned systems maintenance. Unfortunately, you will be unable to access your online account during this time.

We apologise for any inconvenience this may cause. 

Last updated: 30 April 2025

A step by step guide on how to create your MyRBKC Account. 

The MyRBKC Account enables you to view your council tax and benefits accounts and track the progress of problems you have told us about.

You can also:

  • set up email notifications for planning applications and decisions, parking suspensions, licensing applications, current street works and the Council’s forward plan and key decisions.
  • report and follow a request for bins, waste, and recycling.

Create a MyRBKC Account

When you're ready to create your account, click or tap the 'Start' button and follow the on-screen instructions.

Start

  1. Before you start

    Here you will find a list of things you need to create and manage your MyRBKC Account.

  2. How to create your MyRBKC Account

    A step by step guide on how to create your MyRBKC Account.

  3. Verification codes

    What is a verification code and why we use them?

  4. Create a strong password

    Help with creating a strong password.

Last updated: 17 May 2022