Housing advice and support

Advice and support

• Tenancy Relations Service

  The Tenancy Relations Service is provided by the Council for the benefit of private sector landlords, tenants and leaseholders who own properties or live in the Royal Borough of Kensington and Chelsea

• Advice agencies

  Information on the voluntary organisations and charities in Kensington and Chelsea, which can provide independent housing advice, in addition to that provided by the Council.

• Debt advice

  If you would like advice or information regarding debt, here you will find some agencies that may be able to help you.

• Mortgage advice

  If you are finding it difficult to pay your mortgage, there is a scheme that may be able to help you.

• Housing and employment

  Information on how to access a range of support available through the Council, social landlords, Jobcentre Plus and other organisations.

• Domestic abuse and the Sanctuary Scheme

  Information about the different types of domestic abuse and how the Sanctuary Scheme can help you stay safe in your own home.

• Young people

  Here you will find some information on housing issues for young people, whether you choose to live at home or in a place of your own.

• Housing options for older people

  Information on housing options for older people.

Keeping your home

• Grants and adaptations

  If you find it difficult to manage at home, specialist equipment or adaptations to your home may make life easier for you

• Help to live at home

  Most of us want to stay living independently at home. Help is available for a number of things you may have difficulty with in your home, including practical and personal care.

• Preventing homelessness

  If you think you will become homeless, we will work with you to try to stop this from happening. Although we may not be able to offer you a house, everyone with a housing need will be offered a housing options interview…

• Housing support services

  Housing support services are for residents who are experiencing difficulties and may be at risk of losing their homes. The support can help you to manage your home and stay independent.

Homelessness

• Homelessness

  In some cases we may have a legal duty to provide temporary accommodation for people who are homeless and vulnerable. If you are threatened with homelessness, we may be able to prevent it, or at least advise you on your…

• Temporary accommodation

  We do not have enough properties to house everyone who is in housing need, and therefore we have to put some households into temporary accommodation.

• Rough sleeping

  Rough sleeping can be harmful for those living on the streets and have a negative impact on their neighbourhoods. What to do if you are concerned about someone sleeping rough.