Guide to parking

Parking permit system issues

We're currently experiencing issues affecting some parking permit payments, renewals, subscriptions and refunds.

Find out if you're affected and what to do

Parking permit online forms

Our parking permit online forms are currently unavailable due to scheduled maintenance work. We apologise for any inconvenience and are working to restore full service as soon as possible

 

Last updated: 11 November 2026

Where visitors can park

During controlled parking hours, all visitors must park in:

  • pay-by-phone parking bays
  • off-street public car parks

There are no uncontrolled areas in the borough and we do not issue visitor vouchers.

Outside of controlled parking hours anyone can park for free in:

  • any resident permit bay
  • pay-by-phone parking bays
  • on single yellow lines

Before you park

Check the signs carefully because operational times for residents' bays differ across the borough.

Check bank holiday parking

Controlled parking zones

This map shows the standard parking restriction hours for each Controlled Parking Zone (CPZ) in Kensington and Chelsea.

A CPZ is an area where parking and waiting restrictions apply during certain hours.

Always check nearby parking signs before parking. Some bays and streets have different restrictions from the standard CPZ hours shown on this map.

Pay-by-phone parking

Pay-by-phone lets you pay for visitor parking in the borough during controlled hours by credit or debit card.

Pay-by-phone parking tariffs and maximum stay periods vary across the borough.

Pay-by-phone parking bays are free on:

  • Sundays (excluding Holland Park off street car park and most locations in Holland Ward – check the street signage before you park)
  • Bank holidays
  • Good Friday
  • Easter Sunday (excludes Holland Park off-street car park)
  • Christmas Day
  • Boxing Day (excludes weekends)
  • New Year's Day

Learn more about the pay-by-phone scheme and prices.

Hornton Street Town Hall car park

  • open 24 hours a day
  • located under Kensington Town Hall in Hornton Street, W8 7NX
  • managed by Saba Parking

Find out about car park rates and season tickets on the Saba Parking website.

Contact the Hornton Street parking office

If you have questions about car parking at Hornton Street Town Hall Car Park:

  • email: [email protected]
  • phone: 0330 123 5247 (Hornton Street Parking Office)
  • visit in person: Parking Shop on level B2 in the car park to speak to one of the team

Last updated: 4 November 2026