Parking penalty charges
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We are working to resolve ongoing issues with our parking permits system which is affecting payments, cancellations and refunds.
New subscriptions are temporarily paused while this work continues. You can still buy three, six and 12 month parking permits.
You may have received multiple emails or letters about parking permits with contradictory or incorrect information. We apologises for any confusion caused. Residents are protected from enforcement where records may be incorrect.
For support on outstanding bills and wider support please call 020 7361 4381 or email [email protected]
Parking fine scams
We're aware of scams involving texts about parking fines. These texts often link to a fake website to try and steal your details. Read more about the scam.
Parking penalties
If you are charged with a parking penalty, the fee you pay will depend on how serious the parking contravention is.
There are two levels of charges:
- higher charge for parking and moving traffic contraventions that cause major disruption and danger to pedestrians and other road users
- lower charge for less serious contraventions
The roads in the borough are classified as Band A for on-street and off-street contraventions:
| Band classification | More serious (as defined by Appendix 1) | Less serious (as defined by Appendix 2) |
|---|---|---|
| Borough roads - Band A | £160 | £110 |
We will apply a discount of 50 per cent if you pay your fee within 14 days from the date of issue of the penalty charge notice.
Visit London Councils for more information on higher level and lower level penalty charge parking contraventions.
The parking contravention code descriptions apply to all London boroughs and may include reference to contravention details and suffixes that do not apply in this borough.
Other parking charges
Clamping and removal costs
The discount rate Penalty Charge Notice must be paid in addition to the clamp or removal/storage fees before the vehicle is released:
- release from clamp: £100
- release from the car pound: £280
- storage: £55 (per day)
- disposal of a vehicle: £100
Last updated: 7 July 2026