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Meeting the Government’s Standards | Royal Borough of Kensington and Chelsea
Information about how we are meeting the Consumer Standards set by the Government’s Regulator of Social Housing.||Our 2020 to 2021 annual report on how our Housing Management Service is performing.
https://www.rbkc.gov.uk/housing/housing-consultations-and-policy/annual-report-tenants-2020-21/meeting-governments-standards -
Housing Ombudsman Complaint Handling Code - Self Assessment | Royal Borough of K…
Making a complaint using the Housing Ombudsman Complaint Handling Code
https://www.rbkc.gov.uk/housing/compliments-complaints-and-feedback/housing-ombudsman-complaint-handling-code-self-assessment -
Pets Policy | Royal Borough of Kensington and Chelsea
Pets Policy 2022
https://www.rbkc.gov.uk/housing/housing-consultations-and-policy/policy-and-publications/pets-policy -
Tenant involvement and empowerment | Royal Borough of Kensington and Chelsea
||Our 2023 to 2024 annual report on how our Housing Management service is performing.
https://www.rbkc.gov.uk/housing/consultations-publications-and-policy/annual-reports-tenants/annual-report-tenants-2023-2024/tenant-involvement-and-empowerment -
Neighbourhood and community | Royal Borough of Kensington and Chelsea
||Our 2022 to 2023 annual report on how our Housing Management service is performing.
https://www.rbkc.gov.uk/housing/housing-consultations-and-policy/annual-report-tenants-2022-2023/neighbourhood-and-community -
Housing policies | Royal Borough of Kensington and Chelsea
Housing strategies, policies and publications.
https://www.rbkc.gov.uk/housing/consultations-publications-and-policy/housing-policies-0 -
Housing and Social Investment Domestic Abuse Policy | Royal Borough of Kensingto…
How we support survivors of domestic abuse, and our approach to dealing with perpetrators.
https://www.rbkc.gov.uk/housing/consultations-publications-and-policy/additional-housing-policies/housing-and-social-investment-domestic-abuse-policy -
Anti-Social Behaviour Policy | Royal Borough of Kensington and Chelsea
||Housing strategies, policies and publications.
https://www.rbkc.gov.uk/housing/consultations-publications-and-policy/policies-and-publications/policy-and-publications/anti-social-behaviour-policy -
Neighbourhood and Community | Royal Borough of Kensington and Chelsea
How we are doing and where we need to improve in our work in neighbourhoods and communities.||Our 2020 to 2021 annual report on how our Housing Management Service is performing.
https://www.rbkc.gov.uk/housing/housing-consultations-and-policy/annual-report-tenants-2020-21/neighbourhood-and-community -
Advice for letting agents and landlords | Royal Borough of Kensington and Chelse…
Information and advice for letting agents and landlords about landlord accreditation, empty homes and enforcement.
https://www.rbkc.gov.uk/housing/information-homeowners-private-rented-tenants-and-landlords/advice-letting-agents-and-landlords