Customer information for the Bank Holiday weekend

Information about rubbish and recycling collections and parking restrictions for the Bank Holiday weekend. 

You can also find our opening hours for the Council's customer services, leisure services, markets, museums, registrars, libraries and emergency Council services for evenings and weekends.

Bins and recycling collections
Rubbish and recycling collections continue as normal. Not sure when your rubbish and recycling will be collected? Find your collection days.
Commercial waste collections

Commercial waste collections continue as normal. For more information about the service, please visit Commercial Waste Services.

Contact centre (Telephone enquiries) - Opening hours 

Emergencies, evenings, weekends and bank holidays

  • Housing: 020 7361 3008
  • Social Services: 020 7361 3013
  • Environmental health (including noise or nuisance): 020 7361 3002
  • Switchboard: 020 7361 3000

Opening hours over the May Bank Holiday Period

Date Opening hours
Saturday 4 May Closed
Sunday 5 May Closed
Monday 6 May Closed
Find telephone numbers and email addresses for Council Services.
Customer service centre (In-person) - Opening hours

Address

Customer Service Centre
Town Hall
Hornton Street
W8 7NX

Date Opening hours
Saturday 4 May Closed
Sunday 5 May Closed
Monday 6 May Closed

 

Food waste collections

Food waste collections continue as normal. For more information about the service, please visit the Food Waste Collection Service.

Not sure when your food waste will be collected? Find your collection days.

Garden waste collections

Garden waste collections continue as normal. For more information about the service, please visit the Garden Waste Collection Service.

Housing repairs

Emergency repairs

If you need to report an emergency repair or you need assistance, please call the Customer Service Centre on 0800 137 111.

An emergency repair is:

  • Total loss of power to your property
  • Total loss of water supply to your property
  • No heating and no hot water
  • Security problems - residents are locked in or out of the property
  • Making safe of windows and doors due to forced entries or anitisocial behaviour
  • Electrics - making safe due to water damage
  • Uncontainable leaks
  • Bath and sinks backing up waste

Opening hours for non-urgent repairs 

Date Opening hours
Saturday 4 May 24 hours (emergency repairs only)
Sunday 5 May 24 hours (emergency repairs only)
Monday 6 May 24 hours (emergency repairs only)

Neighbourhood Management and public receptions opening hours

Date Opening hours
Saturday 4 May

Closed
Sunday 5 May

Closed
Monday 6 May

Closed

 

Leisure centres
Date Chelsea Sports Centre opening hours Kensington Leisure Centre opening hours
Saturday 4 May 6.30am to 10pm 6.30am to 10pm
Sunday 5 May 6.30am to 10pm 6.30am to 10pm
Monday 6 May 6.30am to 10pm 6.30am to 10pm

 

Library opening hours

Libraries across the borough are open as usual except for the following dates:

Date Opening hours
Saturday 4 May Usual library opening times
Sunday 5 May Usual library opening times
Monday 6 May All libraries will be closed

 

Museums opening hours

Leighton House Museum

Date Opening hours
Saturday 4 May 10am to 5.30pm (last entry 4.30pm)
Sunday 5 May 10am to 5.30pm (last entry 4.30pm)
Monday 6 May 10am to 5.30pm (last entry 4.30pm)

 

Sambourne House Museum

Date Opening hours
Saturday 4 May 10am to 5.30pm (last entry 4.30pm)
Sunday 5 May 10am to 5.30pm (last entry 4.30pm)
Monday 6 May Closed

 

Parking restrictions
Date Permit parking and pay-by-phone parking (includes Holland Park Car Park (HPCP) Pay-by-phone. Single Yellow lines (Mon-Sat)
Saturday 4 May Normal enforcement applies Normal enforcement applies
Sunday 5 May Some permit zones are enforced  No enforcement unless identified onsite by a local sign
Monday 6 May No enforcement No enforcement unless a vehicle is causing an obstruction to the flow of traffic

 

Parks opening hours

The table below show the opening and closing times of all parks in the borough over the May Bank Holiday period.

Please note that park gates may be opened or closed within half an hour of stated times.

Date Opening hours
Saturday 4 May 7.30am to 8.30pm
Sunday 5 May 7.30am to 8.30pm
Monday 6 May 7.30am to 9pm

 

Registrars opening hours and emergency service for the registration of deaths
Date Opening hours
Saturday 4 May 10am to 6pm – by prior appointment only
Sunday 5 May Closed – Emergency line for same day burials (9am - 10am)
Monday 6 May Closed – Emergency line for same day burials (9am - 10am)
 

Emergency service for the registration of deaths outside of our normal office hours

An emergency service to arrange for same-day burials or cremations is available on Sundays and Bank Holidays, except Good Friday, Easter Sunday, Whit Sunday, Christmas Day and Boxing Day.

The telephone number for this service is 020 7361 3000 - however it is only for use in an emergency.

This telephone number is for the borough duty officer who will then contact the registrar on call. You must telephone between the hours of 9am and 10am if you require to be seen that day.

The green form for burial or cremation may be issued only if:

  • the medical certificate of cause of death is completed correctly by the doctor certifying death and;
  • the death has not been or does not need to be reported to the coroner and;
  • the body is not being removed from England or Wales.

You will need to travel to the location of the registrar on call.

You should then make arrangements to re-attend the Register Office on the next working day in order to register the death in full.

Street markets and street trading office opening hours
Date Street Trading Office opening hours Markets opening hours
Saturday 4 May 6.45am to 1pm 8am to 7pm
Sunday 5 May Closed Closed
Monday 6 May Closed Closed

 

 

 

Last updated: 3 May 2024