Your rent

You can ask for a rent refund if your current rent account is in credit or if you are a former tenant with a credit balance.

Any outstanding charges will be deducted from your refunded amount, including:

• any debt on former tenancies
• subaccounts such as legal costs or rechargeable repairs
• Housing Benefit overpayments

As a responsible landlord, when making a refund we will always ensure that your rent is covered until your next payment is due:

• Example: your account is £700 in credit but your monthly rent is £500. You pay your rent by monthly Direct Debit. We will only refund £200 to ensure your rent liability is covered for the month ahead, until your next payment is due

To apply for a refund, fill in the rent refund request form below and return it to us by email or post. We are sorry but Kensington and Chelsea Council no longer issues cheques for refunds. The monies will be paid into your bank account by BACS transfer.

Refund for someone who has died

We usually pay the refund to the deceased person’s estate. We can pay the refund to you if you are the deceased person’s executor or representative.

Please provide:

• death certificate
• copy of the will
• the grant of probate or letters of administration