Sustainable retrofitting

Planning Duty Officer telephone service

If you have a live planning application, you can use the planning application search to check its progress. The search is updated regularly and key milestones and target dates can be found under 'Proposal Details'.

If your application is still within the statutory determination period, or within an agreed extension of time, you should not expect a progress update at this stage.

If you need to contact your planning officer, email them directly. You can find their contact details in:

  • your planning application acknowledgement letter
  • emails or letters about your application

For information about planning applications, planning guidance, planning enforcement and other planning services, visit the planning and building control page.

For planning advice for your business or property, use our pre-application service.

Last updated: 18 September 2026

Use this page to:

  • improve your home's energy efficiency
  • adapt to climate change
  • switch to clean energy

Most homes in the borough date from the 18th and 19th century. These historic homes are more likely to lose heat and need to adapt to the changing climate.

As energy costs rise and new technologies emerge, we want to make it easier for homeowners to make sensitive improvements to their homes.

This page brings together all the planning resources we've produced to help you get started.

Guides for making your home energy efficient

Proactive planning permissions and consents

Retrofit guides for conservation areas

Last updated: 21 May 2026