Making a planning application

Planning Duty Officer telephone service

If you have a live planning application, you can use the planning application search to check its progress. The search is updated regularly and key milestones and target dates can be found under 'Proposal Details'.

If your application is still within the statutory determination period, or within an agreed extension of time, you should not expect a progress update at this stage.

If you need to contact your planning officer, email them directly. You can find their contact details in:

  • your planning application acknowledgement letter
  • emails or letters about your application

For information about planning applications, planning guidance, planning enforcement and other planning services, visit the planning and building control page.

For planning advice for your business or property, use our pre-application service.

Last updated: 18 September 2026

Check planning policy in your area

Your application stands a better chance of being granted planning permission if your plans and designs follow the Council’s planning policies and guidance. 

Our Local Plan 

The Local Plan contains the Council’s planning policies and sets out the future development of the borough looking ahead, identifying where the main developments will take place and how places within the borough will change, or be protected from change. 

The Local Plan and other planning policy documents can be found on the planning policy page.
Check local planning information
Use our digital map to find local planning information relevant to a site or property, including:

  • Article 4 directions
  • Conservation areas
  • Listed buildings
  • Tree Preservation Orders
  • Flood risk

Understanding the planning information and constraints relevant to your site should help inform the design of your proposals. 

Works to trees

If your work will affect any trees, you must check if they have a tree preservation order (TPO) on them. Works to trees in conservation areas also require notification to the Council.
Further information on works to trees

Last updated: 31 October 2025