Pest Control Service

The Environmental Health Department can help you manage your pest control issues. We offer a range of pest control treatments for domestic and commercial service users. We do not provide pest control services for problems caused by bees, birds (including pigeons and gulls) or foxes.

Domestic Pest Control Service

For information about pests in your home see our 'Domestic pest control service'.

Commercial Pest Control Service

In business, your reputation is extremely important. Sadly, the reputation of a business can easily be lost or damaged by adverse publicity, particularly in a food business where there is an infestation.

Environmental Health’s Pest Control Service is able to offer businesses, including shops and restaurants, offices, property management companies, landlords and hotels a range of services to help with an existing pest problem, or to provide preventative measures to insure infestations are detected and dealt with before they pose a threat to clients, staff or your stock.

We have provided residents and businesses with services since 1963 and we currently provide bespoke pest control services for many commercial clients within the Royal Borough.

Our pest control officers are employees of the Council and they are highly-trained professionals, committed to providing our customers with an effective, safe and value-for-money service. Please give us the opportunity to quote for your business. For further information about our services or if you would like a free quotation, please contact us on 020 7361 3002.

Make an appointment

Please call 020 7361 3002 or email to arrange an appointment.

If you have a current pest contract with us and would like to make an amendment to your visits, please use our online pest control booking management system and follow the on-screen instructions.

Pests in rented accommodation

If you live in rented accommodation and have a problem with pests you should contact your landlord or managing agent/representative, or TMO. Landlords have a legal responsibility to deal with pest problems on their property. Tenants can report an unresolved pest problem to the Pest Control Service for enforcement. For more information see pests in rented accommodation.

Advice about pests

Pests like rats and mice carry diseases that can cause serious illnesses or, in some circumstances, even kill. Providing pests with food and shelter increases the risk that you or your family will come into contact with them.

There are some steps you can take to avoid nuisance from wild animals like foxes and gulls that are not subject to pest control. Read our advice on: