How to set up Direct Debit payments for your Council Tax
When you're ready to set up a Direct Debit payment, click or tap the 'Sign in' button and follow the on-screen instructions.
You will need to:
- Enter your email address. The email address you used to create your MyRBKC Account.
- Enter your Password. The password you created when you created your MyRBKC Account.
- Click or tap the Sign in button.
- Click or tap on Council Tax and Housing Benefits.
- Click or tap on the Council Tax tile.
- Click or tap on the Change payment method link. This will open a form where you will be able to change your bank details and/or change your payment method.
- Enter all the required information to complete and submit the form.
- Click or tap the 'Back to MyRBKC' button to leave your council tax account and return to your MyRBKC account.
Our Online forms and the Council tax and Benefits portion of MyRBKC are currently unavailable
You can call us if you have a general question or email us if you have specific questions about your account, we will get back to you as soon as our systems are back up and running.
Include as much information as possible in your email, as your query may be delayed further if we require additional information
- phone: 020 7361 3005
- email: [email protected]