Manage your MyRBKC Account

Service update: MyRBKC Account

From 8pm to 9pm on Wednesday 30 April 2025, the MyRBKC Account service will be unavailable due to planned systems maintenance. Unfortunately, you will be unable to access your online account during this time.

We apologise for any inconvenience this may cause. 

Last updated: 30 April 2025

A step by step guide on how to manage your MyRBKC Account.

  1. How to sign in to your account

    Sign in to your account in three easy steps.

  2. Forgotten your password?

    Here's a step by step guide on how to reset your forgotten password.

  3. Change your password

    A step by step guide on how to change your password when signed into your MyRBKC Account.

  4. Update your personal details

    A step by step guide on how to update your personal details when signed in to you MyRBKC Account.

  5. View your transactions or usage history

    A step by step guide on how to view your transactions or usage history.

  6. Email notification subscriptions

    A step by step guide on how to set up or make changes to your email notification subscriptions.

  7. Close your MyRBKC Account

    A step by step guide on how to close your MyRBKC Account.

Last updated: 3 August 2023