How to sign in to your account

  1. How to sign in to your account

    Sign in to your account in three easy steps.

  2. Forgotten your password?

    Here's a step by step guide on how to reset your forgotten password.

  3. Change your password

    A step by step guide on how to change your password when signed into your MyRBKC Account.

  4. Update your personal details

    A step by step guide on how to update your personal details when signed in to you MyRBKC Account.

  5. View your transactions or usage history

    A step by step guide on how to view your transactions or usage history.

  6. Email notification subscriptions

    A step by step guide on how to set up or make changes to your email notification subscriptions.

  7. Close your MyRBKC Account

    A step by step guide on how to close your MyRBKC Account.

Sign in to your account

When you're ready to sign in to your account, click or tap the 'Sign in' button and follow the on-screen instructions. 

Sign in

You will need to:

  1. Enter your email address. The email address you used to create your MyRBKC Account.
  2. Enter your password. The password you created when you created your MyRBKC Account.
  3. Click or tap the Sign in button.

Forgotten your Sign in details?

You might need to reset your password if you:

  • have forgotten your MyRBKC password
  • have not signed in for a while. This is because we have recently made your account more secure and need you to reset your password

Last updated: 11 May 2022