We are currently experiencing high call volumes, which may result in increased wait times. Parking or provisional permit applications have been extended to 31 August 2025.
Renew your resident parking permit
Six weeks ahead of your permit expiring, we will email or write to you to remind you your permit is due for renewal.
You may need to provide documentation during the renewal process if the evidence we hold for you on our system has expired. The application will only request the evidence which is missing or expired
To renew online, you need your Permit ID and Personal Identification Number (PIN). You can find these in the renewal reminder.
your Permit ID will follow this format: RES12345678 or PP-1234 your Access PIN is made up of 16 characters: XXXX-XXXX-XXXX-XXXX
Renew your parking permit online
- enter the Access PIN exactly as it displays, in caps, with dashes, and with no spaces
- you can receive a copy of your permit ID and PIN using the 'Forgot my Access PIN or Permit ID' link below
Forgotten details
If you have forgotten your details or misplaced our correspondence, request that these details are sent to the email address we hold for you.
Make sure that you check your junk or spam folder.
Forgot my Access PIN or Permit ID
What happens next
Visit Processing your resident permit application for further information.
Contact us
Contact the team:
- email: [email protected]
- telephone: 020 7361 4381
We no longer use [email protected] to manage documentation and the mailbox is not monitored.