Node | Royal Borough of Kensington and Chelsea

Understanding Refugee and Asylum Seeker Mental Health online training by Solace

About the service

Solace offers 2 courses:

Course 1. Understanding Refugee and Asylum Seeker Mental Health
Course 2. Effective Therapeutic Support for Asylum Seekers

These courses will help you understand how to support the mental health and wellbeing of those who have been displaced from their country of origin. The courses have tutorial videos and review pages. There is no test, but you can reflect on what you learned.

The courses are made up of tutorial videos between 10 to 30 minutes long. The pages that follow offer review, reference and revision of that video content.

There is no test to complete, but several places to reflect on what you have learnt, what you will change, and what you will share with others in your organisation.

How to access the service

Access the free online course.

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Housing Solutions Team

About the service

The Council can assist if you are homeless or worried about becoming homeless. Please get in touch as soon as you can in order to give our dedicated teams more time to help you.

How to access the service

If you are worried about becoming homeless you should contact the Housing Solutions Team as soon as possible. In the first instance please telephone or email. Find contact details below.

The team will contact you within two working days to assess your circumstances so they can refer you to the most appropriate team for help.

If your situation is urgent they recommend you contact immediately and someone from the Housing and Homelessness Assessment Team will get in touch within 24hrs.

You can also visit the Customer Service Centre Monday to Friday between 9am and 5pm.

Availability

Monday to Friday between 9am and 5pm (except bank holidays).

Contact details

Visit the Housing Hub on RBKC website

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Carers Network

About the service

Carers Network is an independent local charity. The Network's vision is that every unpaid carer is recognised and leads a healthy, fulfilling life with control over their caring role.

Their work reaches over 7,000 unpaid carers in the most isolated and deprived pockets of the City of Westminster, the London Borough of Hammersmith and Fulham and the Royal Borough of Kensington and Chelsea.

Carers network provide a range of free, practical and personalised advice on a range of issues affecting unpaid carers such as:

health and wellbeing
end of life carers
money and benefits
legal advice and help
employment and education
housing
long-term conditions
relationships

How to access the service

If you are an adult unpaid carer looking after someone over 18 who lives in Kensington and Chelsea, you can register for support by completing their online form.

If you are a professional, you can refer carers you are working with to Carers Network by completing their online form.

Carers Network is located in Beethoven Centre, Queen's Park in Westminster.

Availability

Monday to Friday between 9am and 5pm (except bank holidays).

Contact details

Email: [email protected]

Telephone: 020 8960 3033

Visit the Carers Network website

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National Gambling Clinic

About the service

National Gambling Clinic is a free, confidential NHS service supporting people who are experiencing harm from gambling aged 13 to 18 years from anywhere in England, and 18 or over in London and the South East.

National Gambling Clinic team assesses the needs of people for whom gambling has been a problem as well as those of their partners, family members and significant others.

Please note they support those suffering from gambling harm and cannot offer crisis interventions. The team can work jointly with mental health teams, aiming to provide a comprehensive package of care in collaboration with other professionals. In the event of a crisis the clinic would suggest you contact your GP, community mental health team, A&E or the Police.

How to access the service

To refer yourself to this service please provide your contact details and some information about your current situation in their online form.

Availability

Monday, Tuesday and Friday between 9am and 5pm.

Wednesday and Thursday between 9am and 7pm.

Contact details

Email: [email protected]

Telephone: 020 7381 7722

Visit the NHS website

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Marylebone Centre

About the service

Female rough sleepers drop-in at the Marylebone Centre is open 24/7. Services which can be accessed include the following:

shelter, laundry, showers, clothing and food for rough sleepers.
general and Housing advice
weekly nurse drop-ins
activities

The Marylebone Project offers 112 long and short-term beds (including emergency beds for women in immediate need) providing around 40,000 nights of safe and secure accommodation each year.

How to access the service

The service is open to all female rough sleepers, including non-residents. Call the service to make an appointment. Women that don’t have an appointment are still able to collect a food bag.

Marylebone Centre is located in Westminster on 1-5 Cosway Street
London, NW1 5NR.

Availability

You can contact the centre between Monday and Friday between 11am and 7pm.
Services such as shelter, laundry, showers, clothing are open Tuesday and Thursday between 10am and 12pm.
Weekly nurse drop-ins are on Thursdays between 10am and 12pm.

Contact details

Email: [email protected]

Telephone: 020 3959 1444

Visit the Church Army website

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Community Eating Disorders Service

About the service

Community Eating Disorders Service for children and young people offers help and support to children and young people aged 17 and under living in Central and North London who have a suspected or confirmed eating disorder diagnosis. This includes children and young people who are seeking advice, consultation and support.

The team includes:

psychiatrists
psychologists
nurses
dietician
paediatrician
psychological therapists

The service offers assessment, diagnosis and intervention on a range of suspected and confirmed eating disorders including:

Anorexia nervosa
Bulimia nervosa
binge eating disorder
atypical anorectic and bulimic eating disorder

How to access the service

To access the service please email or call. Find contact details below.

Availability

Monday to Friday between 9am and 5pm (excluding bank holidays).

Contact details

Email: [email protected]

Telephone: 020 3315 3369

Visit the NHS website

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Integrated Perinatal Mental Health Pathway

About the service

Integrated Perinatal Mental Health Pathway is a resource that has been developed to help all frontline health and care professionals and non-clinical staff who are involved in the care of mothers, babies and their partners and / families to talk about perinatal mental health and emotional wellbeing.

How to access the service

Download PDF.

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Cycle Connect

About the service

Cycle Connect is a free door to door, side-by-side, cycle service allowing up to three passengers to enjoy gentle exercise and fresh air while carrying out journeys in their neighbourhood. Cycle Connect is currently only operating in west London and is for residents of Kensington & Chelsea.

There is space for three passengers, so bring your friends, family or carer. You have the option to assist with pedalling if you’d like, although it’s not necessary since the bicycle is electrically assisted. Note, due to size restrictions the cycle connect is for adults only.

Cycle Connect operates on most weekdays, between 9.30am and 4pm, with increased availability in the spring and summer months.

You can book a slot for 1.5 hours and the service friendly local pilot will collect you and take you wherever you would like to go in the local area during that time. It might be you would just like to go for a leisure ride, which is absolutely fine too.

How to access the service

Cycle Connect operates on most weekdays, between 9.30am and 4pm, with increased availability in the spring and summer months. You can book a slot for 1.5 hours by phone or by email. Find contact details below.

The service friendly local pilot will collect you and take you wherever you would like to go in the local area during that time. It might be you would just like to go for a leisure ride, which is absolutely fine too.