Replacement parking permits

Replacement permits

You will need to replace your parking permit if you:

  • change your vehicle either permanently or temporarily
  • have a new number plate
  • change your name or address

You will also need to replace your permit if it is:

  • lost or stolen
  • damaged or destroyed

To apply for a replacement permit you need to complete a form:

Permanent change of vehicle

We charge £13 to replace your permit if you have permanently changed your vehicle.

Do not alter your permit. For a replacement permit you need to send us:

  • a completed replacement permit form 
  • your current permit
  • proof that you own or use the new vehicle

You need to provide either:

  • a sales invoice covered with insurance
  • or a new keepers supplement covered with insurance

Replaced permits will be a straight swap. You will keep the remaining time left on the permit and we will not charge more or refund the difference if the emissions rating of the new vehicle is different from the old one. The new fee will apply when you renew your permit.

Temporary change of vehicle

We charge £13 to temporarily change your vehicle details and issue you with a temporary permit.

If you are temporarily using a vehicle that is not registered in your name, you need to send us:

  • a completed replacement permit form
  • proof that you are using the temporary vehicle

You need to send us one of the following:

  • a letter from a garage or insurance company stating your vehicle is in for repairs and the details about the courtesy vehicle
  • or lease or hire agreement
  • you are allowed use a borrowed vehicle providing it doesn’t have a permit – send us the vehicle registration certificate (V5C) and a letter from the owner stating you are the only person using the vehicle

Please remember to remove the current permit on the vehicle which is going into the garage. You need to display your current permit along with the temporary permit on the courtesy vehicle. If you don't display both permits we will issue a PCN.

We issue temporary permits for a maximum of 4 weeks.

New number plate

We charge £25 to replace your permit if you have a new number plate.

Do not alter your permit. For a replacement permit you need to send us:

  • a completed replacement permit form
  • your current permit
  • proof that you own or use the new vehicle

You need to provide on​e of the following:

  • personalised vehicle registration (V750) covered with insurance
  • or a number plate authorisation certificate (V948) covered with insurance

Change of personal details

If you change your name or telephone number or move home within the borough while your permit is still valid, you can use the same permit but you will need to fill in a Change of Personal Details form and supply proof of the change.

We do not charge for changing your personal details.

Damaged, destroyed, lost or stolen permits

We charge £25 to replace your permit if it has been damaged, destroyed, lost or stolen.

The replacement will be valid for the life of the original permit and for the same vehicle.

If your vehicle has been stolen and you have now have a new one, the cost is £25 to replace the stolen permit providing you have told us the crime reference number, date and station where the vehicle was reported stolen.

If you have purchased a new vehicle and do not have the old permit to return to us, you will need to pay £25 for the lost permit. You will also need to apply and pay the full cost of a new permit. If there is any time left on the old permit, this will be lost.