Fault Report: Street lights

To report a problem concerning street lights please complete the online form below.

Alternatively, you can phone in a report using 020 7361 3001.

Note: This form does not cover all types of street lighting in the Royal Borough:

  • Traffic lights - for problems with traffic lights, please contact Transport for London at: http://www.streetmanagement.org.uk
  • Red routes - for problems with lighting along red routes , please contact Transport for London at: http://www.streetmanagement.org.uk
  • Housing estates - for problems with lighting on housing estates, please contact Housing management

If your problem is not listed above, please use the form below.

Required fields are marked with an asterisk *.

Fault Report Form: Street lights

Problem Type

Please select one of the following for the type of problem you wish to report.

* Type of problem


Where is it? Please type the name of the street or road.

To help us find the exact location, please tell us the nearest landmark, ie if it is close to a particular house, shop, or road junction.

Further Details

In order to help us deal with your report quickly, please fill in as many details as possible.

If you know the unit number of the light, please add this here.

for example L1119-011

Please give the time and date that you first noticed the problem.

for example 13:30

for example DD/MM/YYYY

Your Details

Thank-you for taking the time to report this problem. If you wish to be kept updated about progress on this matter, please tick the box below.

Data Protection

Any information you provide will be used by the Council for the purpose of dealing with this report and will not be disclosed to the public. This information may be provided to organisations working on behalf of the Council to rectify the problem.