Your housing options

Contact us

If you're homeless, threatened with homelessness, fleeing domestic abuse or have questions about housing options, contact our team to see if we can help.

phone: 020 7361 3008
email: [email protected]

Visit us at the Customer Service Centre.

Social housing options

A kitchen showing a fridge-freezer, counter top and appliances

Housing Allocations scheme

How we rehouse residents to social housing based on priority

Exterior shot of the Bruce House social housing scheme, showing the exterior walkways

Social housing waiting times

Our waiting times for social housing, what affects them and information about our Housing Register

An excited young family run into the empty living room of their new home

Alternative housing pathways

Help for households in temporary accommodation to move into permanent social housing more quickly.

Homefinder

Homefinder UK helps people find long‑term social housing across the UK, including options for older residents.

Moving home or exchanging your tenancy

HomeSwapper

HomeSwapper allows social housing tenants to exchange their home with another tenant anywhere in the UK

An exterior shot of a row of houses, beyond which is a blue sky

Out of London scheme

Get support to find affordable, suitable housing outside London if you’re homeless or at risk of homelessness.

A man and woman are smiling as they unpack photos from one of the many cardboard boxes around them

Seaside and Country Homes scheme

Move from London into sheltered or retirement housing.

Domestic Abuse Relocation Service

Revive helps survivors of domestic abuse move into safe, permanent social housing and access dedicated rehousing support

An older, grey-haired man and woman assemble a cardboard box on a kitchen table

Downsizing

Downsize to a smaller home and get support, priority and cash incentives while freeing up housing for others.

A woman in a wheelchair looks through a window at the garden beyond

Accessible Home Hand-Back scheme

If you live in an accessible (or adapted) home you no longer need we may be able to help you move

Specialist accommodation

A man in a wheelchair and a woman behind him both enter a room carrying cardboard boxes

Buying your home or private renting

Help and information

A key ring with a house-shaped ornament attached

General housing FAQs

Answers to common questions about applying for social housing, waiting times, transfers, adaptations, and support available.