Your housing options

General housing FAQs

Applying for social housing

If you qualify, you can apply for council housing (also known as social housing) through your local council.

If you're accepted onto the Housing Register, you'll go on a waiting list, but there is no guarantee you will be offered a home quickly.

Waiting times for rehousing

Waiting times depend on several factors, including:

  • the housing option you choose
  • your level of housing need
  • the priority points you have been awarded
  • your preferences.

 

Private rented accommodation may offer a quicker route than social housing.

Existing social housing tenants may also qualify for mutual exchange, where you agree to swap your home with another tenant.

How social housing is prioritised

Councils and housing associations prioritise applications based on individual circumstances and need.

This is usually outlined in their housing allocations scheme.

You can ask your council for a copy of their scheme to find out more.

Applying for a housing association home

You can bid for a council or housing association home once you've been accepted onto the Housing Register.

Some housing associations require direct applications, so check with your council.

Finding a home through a private landlord

Some councils can help you find private rented accommodation.

Support may include covering the first month’s rent and the security deposit if you are homeless or at risk of homelessness.

Check with your council for details.

Transferring to another social home

If you already live in social housing, you can apply to transfer to a different property.

Your application will be prioritised based on your need and your housing provider’s allocation scheme.

Having someone else move into your home

If someone needs to move into your home, tell your council or housing provider so they can discuss this with you.

Housing support for health or medical needs

You can include any health conditions in your housing application or report a change in circumstances to your housing provider.

They should carry out a medical assessment to check whether your current home meets your needs.

If it does not, you may be able to transfer to another home and your housing priority may change.

Adapting your home

If you have a permanent disability, your council may be able to help you remain independent at home.

Equipment or adaptations can be installed to help with daily tasks. Private tenants will need their landlord’s permission.

Your council or housing provider can advise you on support and grants that may be available.

Exploring housing options when you have rent arrears

If you have rent arrears, you may not be able to bid for properties until the arrears are cleared or a payment plan is in place.

Speak to your council or housing provider about how your finances may affect your housing options.

If your arrears are due to the bedroom tax, you may be able to downsize.

Some councils offer incentives that can help you move and clear arrears.

Your landlord may also signpost you to local financial support services if you consent.

 

Last updated: 20 March 2026