About the service

National Domestic Abuse Helpline supports anyone fleeing domestic abuse and other forms of gender-based violence.

How to access the service

To get support please call 08082 000247, 24/7.
You can also access their online chat and more resources on their website.

Availability

Telephone support: 24/7 Monday to Sunday.
Online chat: Monday to Friday between 3pm and 10pm.
Online form: Response within 72 hours.

Contact details

Telephone: 08082 000247
Visit the National Domestic Abuse Helpline website

About the service

Rape Crisis England & Wales is a free phone and online chat service for anyone aged 16 and over in England and Wales who has been affected by any form of sexual violence at any time in their lives. Services are free and confidential.

How to access the service

Telephone call and live chat, the 24/7 Rape & Sexual Abuse Support Line is open 24-hours a day, every day of the year. You can call for free on 0808 500 2222 or you can start a free online chat

Availability

Available 24/7.

Contact details

Telephone: 080 8500 2222
Visit the Rape Crisis website
 

About the service

The Single Point of Access is open 24 hours a day, seven days a week, 365 days a year.

The team consists of qualified clinicians who are knowledgeable about different services and options. This helps callers to be directed to the most appropriate service to meet your needs. The team provides advice and guidance through a triage process, where the urgency of care required is assessed. The team also have the ability to make appointments for new referrals to see one of our community mental health teams.

The Single Point of Access works closely, at times of mental health crisis, with NHS crisis resolution teams and partner organisations from across the public and private sectors, to direct you to services most able to aid their recovery.

How to access the service

The Single Point of Access is open 24 hours a day, seven days a week, 365 days a year. You can call on 08000 234 650 or email [email protected]

Availability

Available 24/7.

Contact details

Email: [email protected]

Telephone: 08000 234650

Visit the Single Point of Access website. 

About the service

James's Place offers free, focused, one-to-one therapy which helps men understand and recover from a suicidal crisis. Men referred typically receive six to eight face-to-face sessions with a trained therapist in a calm and peaceful environment.

How to access the service

To refer yourself you can email or call them. Find contact details below.
Appointments take place at 20 Bunhill Row, London EC1Y 8LP.

Availability

Monday to Fridays between 9.30am to 5.30pm, excluding bank holidays.

Contact details

Email: [email protected]
Telephone: 020 3488 8404
Visit the James's Place website
 

About the service

If you're under 35 and struggling with suicidal feelings or are concerned about a young person who might be, please contact Papyrus.
 

How to access the service

You can call the helpline HOPELINE247 AT 08000 684141 or you can text 88247. It is available 24/7 bank holidays included.
 

Availability

Available 24/7.
 

Contact details

Email: [email protected]

Telephone: 08000 684141 (available 24/7 bank holidays included)

Visit the Papyrus website


 

About the service

The Grenfell Health and Wellbeing service aims to work alongside you in a way that is tailored to you, your family and community. The service offers a range of different therapies and groups, and collaborates with communities to develop and deliver community-based projects that promote wellbeing.

Support is provided through The Grenfell Recovery College workshops and the NHS Dedicated Service.

The Grenfell Recovery College is a collaboration with the CNWL Recovery & Wellbeing College, offering free wellbeing workshops to anyone living in Kensington & Chelsea or affected by the Grenfell fire. These workshops provide a supportive, educational environment where people can learn from professionals and those with lived experience of mental health. The workshops are co-produced and designed to contribute to wellbeing and recovery.

The NHS Dedicated Service was designed with the bereaved and survivors of the Grenfell Tower fire and Grenfell Walk to address their long-term health needs. This Service supports and coordinates access to a range of emotional and physical wellbeing health services for the bereaved and surviviors. 

How to access the service

You can refer yourself to this service by filling in their form

Availability

Telephone opening hours: Monday to Sunday between 8am and 8pm.
On site: Monday to Fridays between 9am to 5pm.

Contact details

Email: [email protected]

Telephone: 020 8637 6279

Visit the NHS website

About the service

CNWL Kensington and Chelsea CAMHS (Central North West London; Kensington and Chelsea, Child and Adolescent Mental Health Services) provides mental and emotional health specialist services for children and young people up to 18 years old, as well as their families and carers.

CAMHS is a team of specialist clinicians, therapists, and nurses supporting children, young people, and their families and carers. CAMHS offers various types of support, including in-person, individual, online, and group therapy, talking therapy, art therapy, family therapy, treatments, and urgent care.

CAMHS helps those who are experiencing difficult thoughts, feelings and experiences, as well as emotional, behavioural, and relationship difficulties in family life, school or the wider world. These issues include bullying, eating difficulties, family issues, anger, sadness, worry, trouble concentrating or sitting still, trouble with friends, unusual thoughts and more.

How to access the service

Families, carers and young people can speak to a GPs who can do a referral on your behalf. Download a form here
Healthcare professionals, school staff, GPs and social workers can also make a referral. Download a form here

Availability

Monday to Friday 9am to 5pm (closed on public holidays).

Contact details

Email: [email protected]
Telephone: 020 3317 3599
Visit the NHS website

About the service

Rethink Mental Illness is a non-profit organisation which directly supports almost 60,000 people every year across England to get through crises, to live independently and to realise they are not alone. They provide expert, accredited advice and information to everyone affected by mental health problems on everything from treatment and care to benefits and employment rights. Rethink Mental Illness was the first mental health charity to gain the Information Standard for their trusted and relevant information.

Rethink Mental Illness has over 200 mental health services and 150 support groups across England. From psychological therapies and Crisis and Recovery Houses to peer support groups and housing services.

How to access the service

For advice and information please call or email Rethink. Find contact details below.

Contact details

Email: [email protected]

Telephone:
03005 000927 (Advice and Information)
01215 227007 (General Enquiries)

Visit the Rethink website

About the service

Total Family Coaching is a team of multi-lingual family and parenting practitioners aiming to enhance family life by raising parents confidence in their parenting abilities, reduce couple conflict and strengthen parent-child relationships. Their approach is trauma informed, evidence based, culturally sensitive and our service is available in English, Arabic, Albanian, Urdu, Hindi, Serbo-Croat and Punjabi languages.

Total family Coaching also deliver women's empowerment workshops and provide The Freedom Programme to help women overcome domestic abuse and learn about healthy relationships, how best to support their children when moving on whilst enhancing their self-esteem and emotional well-being.

How to access the service

To refer yourself please call the service. Find contact details below. A family coach will be available to support you Monday to Friday and early and late in the day if needed.

Availability

A family coach will be available to support you Monday to Friday and early and late in the day if needed.

Contact details

Telephone: 020 8969 5554
07735 383846

Visit the Total Family Coaching website

 

About the service

Family Lives is committed to supporting families across the UK, improving outcomes for thousands of families every year. Family Lives has over four decades of experience in helping parents deal with the changes that are a constant part of family life.

How to access the service

You can contact the service online via their live chat service

Availability

Helpline
Monday to Friday between 9am and 9pm.
Saturday and Sunday between 10am and 3pm.

Email
24hrs open

Online chat
Monday to Friday between 1.30pm and 9pm.

Contact details

Email: [email protected]

Helpline: 080 8800 2222

Visit the Family Lives website